National external moderation

National External Moderation Plan 2022

Ringa Hora is the new Workforce Development Council (WDC) for Service sector vocational education. Our role as a Workforce Development Council is to ensure the vocational education system meets industry needs and honours Te Tiriti o Waitangi, to set industry standards, and carry out national external moderation to maintain the quality of assessments.

The National External Quality Assurance and Moderation Plan for providers assessing unit standards from the Service sector, including the 2022 moderation calendar, can be found here.

The Plan has been created from guideline principles developed by Ohu Mahi Workforce Development Councils - the collective of the six WDCs. It has been developed to support your organisation in preparing for external quality assurance and moderation with Ringa Hora, and may also assist with developing internal quality systems.

What is national external moderation?

The national external moderation system provides assurance in the quality of assessment carried out by organisations with consent to assess. Ringa Hora manage national external moderation in accordance with the relevant Consent and Moderation Requirements (CMR) document.  

What are the types of moderation? 

There are three different types of national external moderation activities. These are: 

  • Pre-assessment moderation – assessment materials are moderated prior to use with candidates.
  • On-site moderation – Assessors’ decisions are moderated while a candidate is being assessed. 
  • Post-assessment moderation – Assessors’ decisions are moderated after the assessment has taken place. 

Pre assessment moderation

Pre-assessment moderation will continue as specified in the current CMR documents. You can access the CMRs on the NZQA website here.

Providers (including schools) need to complete a pre-assessment moderation cover sheet and email their required documentation and the coversheet to There is no charge for pre-assessment moderation.

Please find the pre-assessment moderation coversheet here

Post assessment and onsite moderation  

Please find the Post Moderation Coversheet here 

Moderation Appeals process

Providers may wish to appeal moderation decisions made by Ringa Hora. 

Appeals must be received within 15 working days of receiving the moderation outcome report. Providers need to complete a Moderation appeal form and email it to

Please find the moderation appeals form attached here.

Contact us

Please see our FAQs or email