As part of our mandate to help drive transformational change in the vocational education system, we provided investment advice relating to 2025 to the Tertiary Education Commission (TEC) in November 2023.
Our Annual Report shows our key facts, figures and achievements, our financial statements, and the progress made against our strategic objectives and the measures set out in our Statement of Service Performance for the 12 months ending 30 June 2023.
Our Operational Plan outlines our purpose and priorities, and how we will deliver the mahi to achieve our vision and fulfil our role in the vocational education system in 2023/24.
Ringa Hora has a statutory role in providing investment advice to the Tertiary Education Commission (TEC). Our investment advice is a key lever for Ringa Hora to support the Services sector in achieving long-term, transformational change in the vocational education system. This report represents our investment priorities for the 2024 funding year. We have identified these priorities through internal development using industry insights from our engagement activities, administrative data and research commissioned by Ringa Hora. We have tested the concepts proposed with the industry where possible through industry engagement hui and partnerships.
In our first Statement of Strategic Direction (2023), we set out how we intend to be of service to Aotearoa and the future of the sector that we want to help shape. This Statement outlines the initial direction for our work over the next few years; our vision and purpose, our values, our strategic priorities and our impacts, and the steps we intend to take to make these impacts.
This annual report covers the performance of Ringa Hora Workforce Development Council from 1 October 2021 to 30 June 2022. It provides an overview of what we did over the past year to contribute to our Establishment Plan outcomes. The report includes our service performance and financial results. It describes our achievements and challenges and comments on our results.
The operational plan outlines how Ringa Hora Workforce Development Council will impact vocational education and training to meet Aotearoa's future skills requirements for the Service sector.
The approach we are taking to make the Workforce Development Council operational is described in this Establishment Plan. This plan covers the “Establishment Phase” of our WDC, defined by the TEC as the period from 1 July 2021 until 30 June 2022.
This Workforce Development Plan presents a high level summary of what’s top of mind for the Service sector - it complements nine individual Industry Action Plans to outline the actions we could take to strengthen the future workforce.
This initial Workforce Development Plan presents a high-level summary of the people working in the Service sector today, the factors shaping the workforce in the coming years, and the actions we could take to develop the future workforce together. As our first plan, it is based on readily accessible, quantitative information, and qualitative insights gleaned from the many early conversations we’ve had with people from the sector.
Our research weaves together qualitative and quantitative information, to understand resilience and mobility in the Service sector, with a particular focus on Māori views and experiences.
Download our 2024 National External Quality Assurance and Moderation Plan for providers assessing unit standards from the Service sector.
The National External Moderation Plan has been created from guideline principles developed by Ohu Mahi Workforce Development Councils – the collective of the six WDCs. It has been developed to support your organisation in preparing for external quality assurance and moderation with Ringa Hora, and may also assist with developing internal quality systems.
A boost for the service sector with the transfer of funding from ServiceIQ to Ringa Hora is designed to support the development of industry specific skills leadership and brokerage projects in partnership with Service industries. In addition to the $3m funding, ServiceIQ has also gifted a series of insights reports as part of the project.
