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Tourism and Travel Services

Ringa Hora develops and maintains qualifications and standards for all sectors of the tourism industry. Please note that accommodation is grouped with the Hospitality sector.

Find a Tourism and Travel Services qualification

These ten qualifications can be accessed through the links below or by searching for the qualification reference number or title.

New Zealand Certificate in Tourism (Introductory Skills) (Level 2) (40 credits) Ref: 2198 Due review 2027

New Zealand Certificate in Tourism (Level 3) with strands in Aviation, Tourism and Travel, and Visitor Experience (40-60 credits) Ref: 2199 Due review 2025

New Zealand Certificate in Tourism (Level 4) (60 credits) Ref: 2202 Due review 2025

New Zealand Certificate in Tour Guiding (Level 4) (45 credits) Ref: 2203 Due review 2024

New Zealand Certificate in Travel (Level 4) (60 credits) Ref: 2204 Due review 2026

New Zealand Certificate in Travel (Level 5) (60 credits) Ref: 2205 Due review 2026

New Zealand Diploma in Tourism and Travel (Level 5) (120 credits) Ref: 2206 Due review 2025

New Zealand Diploma in Tourism and Travel (Level 6) (120 credits) Ref: 2207 Due review 2025

New Zealand Certificate in Tourism Conventions and Incentives (Level 4) (60 credits) Ref: 2208 Expired December 2023

New Zealand Diploma in Tourism Conventions and Incentives (Level 5) with strands in Conference Organisation, Convention Bureaux, Incentives Planning, and Venue Sales and Operations (120 credits) Ref: 2209 Expired December 2023

Find a Tourism standard

Browse for Service Sector > Tourism unit standards here:

Adventure Tourism Due review 2027

Cook Island Tourism Due review 2027

Horse Trek Guiding Expiring December 2025 

Tourism Conventions and Incentives Expired December 2023

Travel Due review 2025

Visitor Information Due review 2028

Visitor Interpretation Due review 2028

Visitor Services Due review 2027

Qualifications

Review of Tourism qualification – New Zealand Certificate in Tour Guiding (Level 4)

Standards

There are no current standard reviews.

View a pathways map for the Tourism and Travel qualifications [DOCX, 82 KB]

Search Consent and Moderation Requirements (CMRs) here – for Tourism and Travel see CMR 112 and CMR 0078.

Qualifications

2022-2023 Review of Tourism Visitor Information and Visitor Interpretation unit standards. The nine Visitor Information and five Visitor Interpretation has been reviewed. Here is the link to the August 2023 change report on the NZQA website.

2022 Review of NZ Certificate in Tourism (Introductory Skills) (Level 2) qualification. A new 40 credit version was published. Here is the link to the March 2023 change report on the NZQA website.

2022 Review of Tourism Conventions and Incentives (Level 4-5)qualifications. The qualifications (Ref 2208 and 2209) will be expired December 2023.  Here is the link to the August 2022 Review of Tourism Conventions & Incentives qualifications change report on the NZQA website.

2020 Review of Travel qualifications (Level 4-5). The qualifications (Ref 2204 and 2205) were reviewed in 2020-21. Here is the link to the February 2021 Review of Travel qualifications change report on the NZQA website. See the Tourism section for the review of the Level 5 and 6 Tourism and Travel Diplomas.

2020 Review of Tourism qualifications (Level 3-6). Here is the link to the February 2020 Review of Tourism qualifications change report on the NZQA website.

2019 Review of Tour Guiding qualification (Level 4). Here is the link to the May 2019 Review of the Tour Guiding NZ qualifications change report on the NZQA website.

Standards

2022 Review of Visitor Services standards. Here is the link to the April 2023 Level 2-3 change report and Level 4-6 change report on the NZQA website.

2022 Review of Cook Islands Tourism unit standards. The nine unit standards in this domain were reviewed with minor changes. Here is the link to the October 2022 Review of Cook Island Tourism unit standards change report on the NZQA website.

2022 Review of Adventure Tourism and Horse Trek Guiding unit standards. The nine unit standards were reviewed in 2022, resulting in several expiring and one new replacement standard created. Here is the link to the March 2023 Review of Tourism unit standards change report on the NZQA website.

2022 Review of Tourism Conventions and Incentives unit standards. The 36 unit standards will expire in December 2023. Here is the link to the September 2022 Review of the Conventions and Incentives unit standards change report on the NZQA website.

2020 Review of Travel unit standards. The 56 Level 3-5 travel unit standards were reviewed, with some significant changes.  Here is the link to the November 2020 Review of Travel unit standards change report on the NZQA website.

2017 Review of Visitor Interpretation unit standards. The five Visitor Interpretation unit standards were reviewed with minor changes. Here is the link to the April 2017 Review of Visitor Interpretation unit standards change report on the NZQA website.

2017 Review of Visitor Information unit standards. The nine Level 3-5 Visitor Information unit standards were reviewed with minor changesHere is the link to the February 2017 review of Visitor Information unit standards change report on the NZQA website.

Ringa Hora WDC works with industry, employers, professional groups, and other stakeholders to develop qualifications that are fit for purpose.  If you wish to be involved in any of the current or upcoming reviews, provide feedback, or have any questions, please email [email protected]

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49 Tory Street (ANZ Campus) Tower B PO Box 445 Wellington 6140