Reviews and Developments
This page provides details of ongoing reviews and developments led by Ringa Hora Services Workforce Development Council. We look after the development, maintenance and review of Standards and Qualifications for the Services Sector, including Advisory Services, Aviation, Cleaning Services, Business Services, Contact Centres, Financial Services, Hospitality, Local Government, Real Estate, Retail, Security Services, State Sector, and Tourism & Travel.

Current Reviews and Developments
- Aeronautical Engineering: Review of the suite of 14 Qualifications
- Airport Operations: Review of Level 4 and Level 5 Qualifications
- Aviation: Review of 29 unit standards in Aviation - Core (Level 5)
- Aviation (Ground Handling): Review of the New Zealand Certificate in Aviation (Ground Handling) (Level 3) with strands in Air Cargo, and Ramp Operations
- Business: Qualifications (10) - extension of last date for assessment of prior version to December 2023
- Business: Reviews of New Zealand Diplomas in Business (Levels 5 and 6) (Human Resource Management, and Marketing and Sales strands only), and Project Management, Small Business and Business Studies unit standards
- Caretaking: Proposed Expiry of New Zealand Certificate in Caretaking (Level 3)
- Case Management: Review of Qualifications (2) and Standards (13)
- Hospitality: Review of 27 Assorted Hospitality standards – Generic (3), Hospitality - Specific Skills (6), and Hospitality Management (18)
- Public Sector: Proposal to expire Qualifications (5)
- Retail, Sales and Distribution: Review of 164 Unit Standards 2022
- Security: Consent and Moderation Requirements-Interim ruling
- Tourism: Proposed expiry of Tourism Conventions and Incentives Qualifications and Unit Standards
- Tourism: Qualifications (5) - extension of last date for assessment of prior version to December 2023
- Tourism: Review of Level 2 qualification and unit standards in Adventure Tourism, Horse Trek Guiding, Visitor Information, Visitor Interpretation and Visitor Services
Reviews and Developments planned for 2022
Aviation and Airport Services Sector
- Aeronautical Maintenance Certification domain in 2022
- Air Traffic Services suite of 5 qualifications
- Aircraft Operation suite of 2 qualifications
- Aviation (Flight Attendants) Level 4 qualification (NZ Certificate) with optional strand in Airline Specific Operational Flight Attending
Government, Security and Defence Services Sector
- Security (Advanced) Level 4 NZ Certificate
- Security (Foundation) Level 3 NZ Certificate
- Security Level 6 NZ Diploma
Hospitality and Food Services Sector
- Hospitality Accommodation Services (15 standards)
- Hospitality Catering Service standards
Tourism and Travel Services Sector
- Tourism unit standards - Cook Islands Tourism
Reviews and Developments planned for 2023
Sector |
Qualifications |
Standards |
Aviation & Airport Services |
3 |
26 |
Business, Professional and Personal Services |
|
30 |
Cleaning Services |
|
3 |
Contact Centres & Industry Support Services |
2 |
15 |
Financial & Advisory Services |
1 |
|
Government, Security & Defence Services |
|
27 |
Hospitality and Food Services |
|
20 |
Real Estate & Rental Services |
1 |
|
Tourism & Travel Services |
|
1 |
For more sector-specific information please see Qualifications and Standards Overview
If you would like to contact us about our qualifications or standards, please email qualifications@ringahora.nz.