Reviews and Developments
This page provides details of ongoing reviews and developments led by Ringa Hora Services Workforce Development Council. We look after the development, maintenance and review of Standards and Qualifications for the Services Sector, including Advisory Services, Aviation, Cleaning Services, Business Services, Contact Centres, Financial Services, Hospitality, Local Government, Real Estate, Retail, Security Services, State Sector, and Tourism & Travel.

Current Reviews and Developments
- Airport Customer Service: 2023 Revision of suite of 8 unit standards
- Aviation: 2023 Proposal to expire Aviation Aircraft Cleaning Qualification
- Aviation – Core: 2023 Revision of suite of 12 unit standards
- Air Traffic Services: 2022 Review of Qualifications and Unit Standards
- Aircraft Operation: 2022 Review of Qualifications (2) and Unit Standards (91)
- Aviation: 2022 Review of Flight Attendants Level 4 qualification
- Business: 2023 Revision of 30 unit standards in the People Development and Coordination (10), Organisational Direction and Strategy (12), and Systems and Resource Management (8) domains
- Business: 2022 Review of Project Management, Small Business and Business Studies unit standards
- Hospitality: 2022 Review of Unit Standards in the Hospitality Domains
- Public Sector – Core Skills: 2023 Revision of 15 unit standards
- Public Sector: 2022 Proposal to expire Qualifications (5)
- Retail, Sales and Distribution: 2022 Review of 154 Unit Standards
- Security: 2022 Consent and Moderation Requirements-Interim ruling
- Security Services: 2022 Review of Qualifications (3) [3642, 3643, 3644]
- Tourism: 2022 Review of Cook Island Tourism Unit Standards
- Tourism: 2022 Consultation on the reviewed Adventure Tourism and Horse Trek Guiding unit standards
- Tourism: 2022 Review of Visitor Information and Visitor Interpretation Unit Standards
- Tourism: 2022 Consultation on the reviewed Tourism Visitor Services unit standards
- Tourism: 2022 Consultation on the reviewed Level 2 Tourism qualification
Reviews and Developments planned for 2023
Sector |
Qualifications |
Standards |
Aviation & Airport Services |
3 |
26 |
Business, Professional and Personal Services |
|
30 |
Cleaning Services |
|
3 |
Contact Centres & Industry Support Services |
2 |
15 |
Financial & Advisory Services |
1 |
|
Government, Security & Defence Services |
|
27 |
Hospitality and Food Services |
|
20 |
Real Estate & Rental Services |
1 |
|
Tourism & Travel Services |
|
1 |
For more sector-specific information please see Qualifications and Standards Overview
If you would like to contact us about our qualifications or standards, please email qualifications@ringahora.nz.